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    Learn about Social Distancing on Flights
    Maintain Social Distancing while flying to protect yourself!How does it work?
    Vietnam Airlines and Optiontown offer an innovative service to maintain Social Distancing while flying. Now during your flight, you can choose to have one or more rows of empty seats around you to give you as much social distancing as you want. You may choose to take multiple rows of empty seats next to you, behind you and even in front of you. This gives you an extra feature to protect yourself against the dangers of COVID-19 while flying.

    The social distancing can be purchased with very simple steps. You'll have the exclusive right to use the assigned seats throughout the duration of your flight. Stretch out, relax, sleep flat comfortably or do your work with more room and privacy. With Empty Seat Option, you'll arrive at your destination fully secured, refreshed, active and ready to go.
    If you have a flight booking with Vietnam Airlines, you can sign-up online for Social Distancing Option and get Empty Seats around you at a nominal price.
    You will be notified via email of your Empty Seat assignment before the flight departure. If not assigned, your Empty Seat Price will be refunded to you within 5 days after the flight departure.
    Whether you are flying alone or with one or more companions, Social Distancing Option works to offer best social distancing solution for your health needs. A single person can choose to keep one or more rows of seats empty seats, including the row behind you and the row ahead of you.

    If you are traveling with one or more companions, you may also choose to get either two, three or more rows of empty seats, where you are sitting in the center rows, and there are empty seat rows either behind you or ahead of you or both. This allows you to ensure as much as social distancing between you and others as you want.
    Learn More...
    Steps to get empty seats for Social Distancing
    • Visit vietnamairlines.optiontown.com and select the Empty Seat tab.
    • Enter your booking details (airline, PNR or booking reference, passenger last name and email) to retrieve your booking. If you don't have your PNR handy, use the 'Advanced Search' to retrieve your booking with your flight details.
    • Select desired number of Empty Seats for your flight.
    • Review and make the payment to complete your Empty Seat Sign-up.
    • You will be notified via email of your empty seat assignment usually 1 to 3 days but no later than 4 hours before the flight departure. If not assigned, the empty seat price will be refunded to you within 5 days after the flight departure.
    Empty Seat - Benefits
    • Sleep flat
    • Ultimate comfort
    • Stay productive

    What is Empty Seat Option (ESo)?

    What are the benefits of Empty Seat Option?

    Will I get exclusive usage for the empty seats assigned to me?

    Can I sleep on my 3-Seat Flatbed during the flight?

    Can a group of 2 or more passengers get a separate 3-Seat FlatBed for each passenger?

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