Vietnam Airlines | Optiontown - Unique Travel Options for upto 75% Less.Business Class Upgrades, Empty Seats, Lounge Access and many more.
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    Learn about Upgrade Travel Option (UTo)
    Upgrade to Business or Premium Economy for up to 75% less! How does it work?
    Upgrade Travel Option allows you to upgrade to Business Class or Premium Economy and enjoy the luxurious comforts and privileges for a fraction of the regular price (up to 75% less). If you have an Economy Class ticket, you can enjoy the comforts and benefits of upgrade to Premium Economy or Business Class. Similarly, if you are booked on a Premium Economy ticket, you can draw the comforts and benefits of Business Class with UTo. With this upgrade option, you get many of the premium class services, including the premium luxurious flatbed, gourmet meals & drinks, premier in-flight entertainment, faster immigration, priority boarding, faster security checks etc. Experience luxury and style at its best! Arrive at your destination refreshed, active and ready to go.
    If you have a flight booked with Vietnam Airlines, you can sign-up for UTo for a chance to upgrade to Premium Economy or Business for up to 75% less.
    You will be notified via email about your Standby Upgrade status usually 1 to 3 days but no later than 4 hours before the flight departure. If not upgraded, the upgrade price will be refunded to you within 5 days after the flight departure. Confirmed Upgrade, as the name suggests, is confirmed within few minutes after you make the payment for UTo.
    *Upgrade benefits may differ based on your specific flights. For exact benefits and/or conditions for Vietnam Airlines, please check the rules of the Vietnam Airlines on the payment page (before completing Upgrade Sign-up).
    You can enjoy Upgrade in two ways:
    Confirmed Upgrade
    Confirmed upgrade provides an instant upgrade to Business Class or Premium Economy. Confirmed upgrade ensures that you get guaranteed upgrade to the cabin of your choice ruling out any uncertainty surrounding your upgrade status. You receive confirmation of your upgrade within few minutes of sign-up for UTo.
    Standby Upgrade
    Standby Upgrade is designed to offer customers a chance to get upgraded at substantially low prices. The availability of this upgrade is limited and dynamic and you can only come to know of the upgrade decision between 48 and 4 hours before departure.  Sign up for Standby Upgrade soon after purchasing your ticket since the availability is limited and dynamic. If upgrade is unavailable on your flight, we recommend you to check again later as availability changes with time. The more frequently you sign up, the higher are your chances to get an upgrade.
    The following upgrade options are offered
    Get an upgrade to Premium Economy or Business for greater comfort and luxury for up to 75% less!

    Based on seat availability, you will be upgraded to selected class. If upgrade is not granted, your upgrade price will be refunded back within 5 days after flight departure.
      Upgrade to
    Premium Economy*
    Upgrade to
    Business
    Upgrade to
    Business + Airport Lounge
    (UTo +)
    Luxurious Seating / Flatbed*
     
    Enjoy Comfortable Seats.
    Enjoy Luxurious Seating / Flatbed. Flatbed is on some routes only (where offered).
    Enjoy Luxurious Seating / Flatbed. Flatbed is on some routes only (where offered).
    Meals & Drinks
     
    Premium Meals & Drinks
     
    Gourmet Meals & Drinks
     
    Gourmet Meals & Drinks
    Priority Boarding
     
    Not Included.
     
    Enjoy the comfort of Priority Boarding.
     
    Enjoy the comfort of Priority Boarding.
    FastTrack Security
     
    No access to fast track security lane.
     
    Speed through fast track security lane for Business.
     
    Speed through fast track security lane for Business.
    Faster Immigration
     
    No access to faster track immigration lane.
     
    Speed through faster track immigration lane.
     
    Speed through faster track immigration lane.
    Amenity Kit*
     
    Amenity kit included (only on flights where its offered)
     
    Amenity kit included (only on flights where its offered)
     
    Amenity kit included (only on flights where its offered)
    Business Lounge
     
    No access to airport lounge.
     
    No access to airport lounge.
     
    Relax and unwind at the luxurious Business Lounge.
    Savings
    ****
    ***
    **
    Luxury
    **
    ***
    ****
    * Flatbed, Premium Economy and Amenity Kit are subject to service being offered on certain routes and flights.
    Note: Baggage Allowance of original class shall be applicable. Additional baggage allowance of the upgraded class shall not be provided.
    Steps to get an upgrade.
    • Visit vietnamairlines.optiontown.com and select the Upgrade tab.
    • Enter your booking details (PNR or booking reference, passenger last name and email) to retrieve your booking. If you don't have your PNR handy, use the 'Advanced Search' to retrieve your booking with your flight details.
    • Select the class where you want to upgrade your flight.
    • Pay a small Sign-up price and a nominal upgrade price (in this way enjoying up to 75% savings compared to Business fares).
    • Review and make the payment to complete your upgrade Sign-up.
    Upgrade - Benefits
    • Luxurious Flatbed
    • Gourmet Meals & Drinks
    • Premier In-flight Entertainment
    • Faster Immigration
    • Priority Boarding
    • FastTrack Security
    Move up to a life of luxury!
    • Completely stress-free
      travel
    • Guaranteed of travel in Business Class
    The Cheapest way to upgrade!
    • Luxury within your budget
    • Maximize your Upgrade chances

    What is Upgrade Travel Option (UTo)?

    What are the benefits of Upgrade Travel Option?

    Which class can I upgrade to?

    How do I maximize my chances to get an upgrade?

    Flight Pass Rules| Upgrade Rules| Preferred Seat Rules| Empty Seat Rules| Preferred Flight Rules| Xtra Baggage Rules| Lounge Access Rules

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