|Holding a confirmed flight booking but not happy as it does not happen to be your first choice? Relax. We have a solution for you! Choose Preferred Flight Option (PFo) and get a chance to fly on your most preferred flight at a nominal fee. |
You can select multiple alternate preferred flights and then later subject to availability, Optiontown will move you to your selected preferred flight. Thus, PFo allows you to switch to your preferred flight within your budget and enjoy all the comforts and privileges as per your needs. You can check your preferred flight status anytime on vietnamairlines.optiontown.com website by retrieving your booking.
| ||Visit vietnamairlines.optiontown.com and select the Preferred Flight Option (PFo) tab. |
| ||Retrieve your booking by entering your booking details ( PNR or booking reference, passengers last name and email). Select up to 3 alternate flights you would prefer to take and the latest time you are willing to wait to be notified of being moved to the preferred flight (up to 1 day before original flight departure). |
| ||Later, if available, your booking will be updated automatically on your booking. Else, if you are not moved to the preferred flight, your booking will remain unchanged and the PFo price for that flight will be automatically refunded to you within five business days after the flight departure. |